Privacy Policy

Last updated: 15 January 2026

Data Controller Information

micronovae AG, a company registered in Austria with registration number FN369852a, is the data controller responsible for your personal information. Our registered address is Neugasse 27, 4010 Linz, Upper Austria. We can be contacted at privacy@micronovae.pro or by telephone at +43 7323190961.

Data Collection

We collect personal data when you interact with our website and services. The data we collect includes information you provide directly to us through contact forms, service enquiries, and business communications. This may include your name, email address, telephone number, company name, and any messages or requirements you share with us. We also automatically collect certain technical information when you visit our website, including your IP address, browser type, device information, and pages visited. This data collection helps us provide better services and improve your experience with micronovae.

How We Use Your Information

We use your data to provide our enterprise workflow productivity dashboard services, respond to your enquiries, and maintain our business relationship with you. The use of your data includes processing service requests, providing technical support, sending relevant business communications, and improving our services based on your feedback. We may also use your information to comply with legal obligations and protect our legitimate business interests. All data processing is conducted in accordance with applicable data protection laws and our commitment to protecting your privacy.

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner. For detailed information about the cookies we use, please refer to our Cookie Policy.

Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds: consent for marketing communications and cookies, contractual necessity for service delivery, legitimate interests for business operations and website improvement, and legal compliance where required by law. We ensure that our processing activities are proportionate and respect your fundamental rights and freedoms.

Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your data with trusted service providers who assist us in delivering our services, such as hosting providers, email services, and analytics platforms. These providers are contractually obligated to protect your data and use it only for the specified purposes. We may also disclose your information if required by law or to protect our legal rights and interests.

Data Retention

We retain your personal data for as long as necessary to fulfil the purposes for which it was collected and to comply with our legal obligations. Contact form submissions and enquiry data are typically retained for three years to maintain our business records and provide ongoing support. Website analytics data is retained according to our analytics provider's retention policies. We regularly review our data retention practices to ensure they remain appropriate and compliant with applicable regulations.

Your Rights

Under GDPR, you have several rights regarding your personal data. You have the right to access your personal information, request corrections to inaccurate data, and request deletion of your data in certain circumstances. You may also object to processing, request data portability, and withdraw consent where processing is based on consent. To exercise these rights, please contact us at privacy@micronovae.pro. We will respond to your requests within one month and may require identity verification to protect your privacy.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our security measures include encryption, secure data transmission protocols, regular security assessments, and staff training on data protection practices. While we strive to protect your personal information, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

International Data Transfers

As micronovae operates primarily within the European Union, your personal data is generally processed within the EU/EEA. Where we use service providers located outside the EU/EEA, we ensure appropriate safeguards are in place, such as adequacy decisions by the European Commission or standard contractual clauses, to protect your data during transfer.

Contact Information

If you have any questions about this Privacy Policy or our data processing practices, please contact us using the following details:

You also have the right to lodge a complaint with the Austrian Data Protection Authority (Datenschutzbehörde) if you believe we have not handled your personal data in accordance with applicable law.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new "last updated" date. We encourage you to review this policy periodically to stay informed about how we protect your privacy.